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UAL Graduate Showcase 2020

When COVID-19 cancelled graduate exhibitions, we built a digital platform so nearly 7,000 students across six world-leading colleges could still show their work to the world.

Company IBM iX
Role Product Designer
Timeline Mar 2020
Platform Web
Live Site View showcase →

The Challenge

University of the Arts London is the world's second-ranked university for art and design, home to around 16,500 students across six colleges. Every year, thousands of graduates showcase their work in physical exhibitions. These shows are how they attract employers, build networks, and launch creative careers.

When COVID-19 cancelled all physical shows, UAL needed a digital alternative that could serve 7,000 students across 290 courses. The platform had to be intuitive, scalable, and accessible to a global audience, and we had just three months to design and ship it.

Research & Discovery

I worked within a cross-functional team of designers, cloud engineers, and DevSecOps specialists. We ran an IBM Innovation Jam, five Enterprise Design Thinking workshops, and 20 user interviews with students, faculty, and industry recruiters to understand what a meaningful digital showcase actually needed to be.

A key insight from research was that students didn't just want a directory. They wanted a curated space that reflected the quality and identity of their college. The platform needed to unify work from all six colleges (Central Saint Martins, London College of Fashion, Chelsea, Camberwell, Wimbledon, and LCC) while letting each feel distinct.

Prototyping & Testing

With physical studios closed, we adapted our process to work entirely remotely. We ran moderated usability sessions over Zoom with students and faculty, screen-sharing early prototypes and iterating in real time based on their feedback. This let us test ideas quickly without waiting for polished deliverables, and kept students involved as co-designers throughout.

Early prototyping and layout exploration
Testing navigation flows and interactions

Design Decisions

I designed the information architecture around browsing by college and discipline, with search as a secondary path. The goal was to recreate the serendipity of walking through a physical exhibition, where you stumble across work you weren't looking for. Collections and curated categories helped surface work thematically rather than just alphabetically.

Each student got a profile page with control over how their work appeared: images, video, written statements, and external links. I kept the UI minimal so the creative work itself was the focus, using generous whitespace and a restrained type system that stayed out of the way.

UAL Showcase homepage design
Homepage design
Project listing page
Project listing page
Each college had their own tailored site
Showcases could be grouped by theme or by course
The graduate showcase gives the students a digital reference to share with employers

Outcome

The platform launched on time and became UAL's first ever unified digital showcase across all six colleges. What started as a pandemic response became a permanent product. As Professor Roni Brown put it: "This has excelled at creating a permanent living catalog of the very best of our student work."

The showcase reached a global audience far beyond what physical exhibitions ever could, giving graduates visibility with employers and industry that a London-only event never offered. It's still live today and continues to be used for each new graduating cohort.

Results

7,000
Students showcased across six colleges
290
Courses of study featured on the platform
3 months
From kickoff to launch
100+
Stakeholders aligned through workshops
6
Colleges unified in one platform for the first time
Still live
Platform adopted permanently beyond COVID
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